FAQ

Not seeing what you're looking for? Leave us a message or email us at hello@echophone.co ๐Ÿ’Œ

How it works:
1. We ship an Echo Phone guestbook directly to your door (free nationwide shipping).
2. Set up the Echo Phone at your event, and guests can record heartfelt messages.
3. After the event, pack the phone in the provided box and use the prepaid label to ship it back to us.
4. A few weeks later, weโ€™ll email you your voicemails and mail out any additional keepsakes youโ€™ve ordered.

We provide you with a personal toll-free number for guests who cannot attend but would still like to send their love.
The number will be assigned to you two days before your event date and will remain open for calls for 7 days.
*Add-on for phone rentals only.

The Echo Phone will arrive at least two days before your scheduled event date.
*If you need the phone to arrive sooner, please contact us, and we will do our best to accommodate your request.

Our rental period is three days. The phone will arrive two days before your booked event date.
*If you need the phone for a longer period, please contact us, and we will do our best to accommodate your request.

Yes! Our phones love to travel. Reach out before booking to confirm availability within your specified date range.

Absolutely! All our packages include shipping to your location and return shipping back to us.

We ship to all 50 states and Puerto Rico.

We are now accepting bookings for 2024, 2025, and 2026! ๐ŸŽ‰
Secure your preferred phone color and date by booking early! Popular event dates fill up quickly, so donโ€™t waitโ€”reserve your spot today to ensure your event is unforgettable.

No power or WiFi needed for our phonesโ€”they're completely wireless! ๐Ÿค—

Yes, a 6x8" print on 16 pt. semi-gloss cardstock is included in every box (frame not included).
Click here to view our sign.
Need one in Spanish? No problem! Let us know, and we'll include it in your box.
Click here to view our Spanish sign.
Feel free to use our sign as a reference if you'd like to create your own to match your events vibes ๐ŸŽ‰๐Ÿชฉ

The limit does not exist โœจ
But seriously, there is virtually no limit to the number of messages you can receive. Our phones are mighty and can hold up to 24 hours of audio.

Our phones can be set up in just a few seconds. simply turn on the two switches at the back of the phone.
Voilร  ๐Ÿ’ซ you are ready to record!
The phone will arrive with your (optional) personalized greeting already preinstalled, ensuring it's ready to record as soon as you power it on.
Detailed instructions will be emailed to you and included in your box.

How To Return:
1. Once your event is over, repack the phone in its original box along with all the included foam to ensure the safe arrival of the phone.
2. Cover the old shipping label with the provided return label.
3. Return the phone within 2 days after your event by dropping off the package at a UPS location and obtain a scan receipt as proof of return.

You will receive an email with your voicemail files 2-4 weeks after we receive your phone back at our office.
USBs are shipped the same week your audio is emailed to you.
Vinyl records and cassettes take 4-6 weeks to be completed and shipped after you approve your audio.
*Please note, due to the high volume of Spring/Summer events, turnaround times may be delayed by a few weeks.

Yes, every package includes an MP3 file.

Absolutely! You can always order a vinyl. To place a vinyl order, use the link below or send us an email! ๐Ÿ˜Š
Vinyl Record โ€“ Echo phone

Of course! You can always order a cassette. To place a cassette order, use the link below or send us an email! โ˜บ๏ธ
Cassette Tape - Echo Phone

Weโ€™re located in sunny South Florida โœŒ๐Ÿผ๐Ÿ˜Ž๐Ÿ๏ธ
but donโ€™t worry, our phones can travel to all 50 states and Puerto Rico.